
What is it like living in a safe house?
- The house has a secret location.
- The house is clean and well equipped.
- You have a key to your own room and the front door.
- You cook your own food.
- There is play equipment and support for children.
- There will be support for you from a key worker.
What will my support look like?
- You have your own privacy.
- There will be other people in similar circumstances to whom you can talk.
- You can get help with housing, finances, legal support, mental and physical health, substance misuse, education, employment and parenting.
We have dedicated houses for women and children, women from global majority communities, single women, 24-hours support for women with complex needs, male safe houses and a block of self-contained units.
If you need help to leave in an emergency:
call us on 0800 4700 280 or text us on 07407 895620
- At night there will be an answerphone but don’t worry, you can still speak to someone who can help you
- You can contact the police and they will help you
- If you need medical attention call 999 or go to hospital
If possible:
- Take your own front door key with you
- Bring clothing for you and your children
- Please bring proof of income and identity with you
- Keep our telephone number in a safe place.
On average victims experience 50 incidents of abuse before getting help



