
Services we offer
We provide a range of domestic abuse support services to women, men and children. These include safe houses, children and young people’s services, dedicated services for survivors who are black or from a minoritised community, dedicated services for LGBTQ+ survivors, group work, resettlement and outreach services, and a crisis response service.
Survivors, professionals and concerned friends and family can contact us by telephone, e-mail, text or live chat to get help and support from our duty team. Survivors are asked about their situation, what they want to happen next, if they have children with them, what areas of the city are unsafe for them and whether they want a safe house or one of our community or dedicated services. We carry out a DASH risk assessment with everyone and if appropriate refer to the Domestic Violence MARAC.
We also offer families face to face and telephone advice.