Services we offer

We provide a range of domestic abuse support services to women and children. These include safe houses, children’s services, dedicated Black and Ethnic Minority Services, resettlement and outreach services, and a crisis response service.

Referrals are all made by telephone to our duty team at our public office. At the telephone stage women are asked about their situation, the number of children they have with them, what areas of the city are unsafe for them and whether they want a safe house, the resettlement service, outreach support, crisis response service or the South Asian crisis service. We carry out a DASH risk assessment on all referrals and if appropriate refer to the Domestic Violence MARAC.

We also offer families face to face and telephone advice.

To find out more about these services
please call 0117 925 0680,
text 07714 290 011,
or email

Our service users say

"For the first time in years I feel safe"

"The kids are laughing again"

"They helped me to take him to court"

"I have made friends for the first time in years"

Last week I moved into my new home